Efficient inventory management is the backbone of a successful jewellery business. With this add-on, you can track and categorize every item, whether it's gold, silver, diamonds, or custom designs with detailed specifications such as material type, weight, karat, and stone details. The system ensures that you always have up-to-date information on stock levels, pricing, and availability. This way, you can easily manage your collection, reduce errors, and ensure your customers are always offered the latest inventory.

Customers often inquire about pricing, designs, and availability for specific jewellery pieces. This add-on centralizes all customer inquiries into one easy-to-manage system, allowing you to quickly respond to questions and requests. The system also captures detailed custom order requirements, such as preferred materials, karat, and design details, so you can provide a tailored service. Whether it’s a custom design request or a general query, everything is managed efficiently, ensuring timely and personalized customer service.

While customers cannot make bookings themselves, store owners can manage the entire booking process from the backend, ensuring items are reserved for customers upon request. You can also handle secure payments directly within the system, ensuring smooth transactions and up-to-date financial records. The built-in tools allow you to calculate taxes, apply discounts, and track payments. Whether customers pay in full or in installments, you can manage all aspects of bookings and payments from a single, intuitive interface.

Communication is key in any business, especially in customer service. The Jewellery Store Management Add-on automates email responses for customer inquiries, ensuring timely and professional communication. Whenever a customer creates an inquiry, the system automatically sends an acknowledgment email, confirming the inquiry has been received. This reduces manual effort, shortens response times, and helps create a seamless customer experience. With automated emails, you can keep customers informed promptly without lifting a finger.

Establishing a strong brand presence online is essential for any jewellery business. The add-on provides an easy-to-use store setup feature, allowing you to input essential business information such as store name, contact details, operating hours, and location. You can even embed a Google map for easier navigation. With a clean, professional setup and the ability to display a concise business description, this feature ensures your customers have everything they need to trust and engage with your brand.